How to Use The Paris Metro

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how to use paris metro

How to Use the Paris Metro

Riding the Paris Metro is a fun, safe, easy and efficient way to get around Paris.

It also allows you to see Parisians going about their daily business.  You will probably encounter some buskers along the way belting out Le Vie en Rose.

Often I see people bewildered and lost, pouring over maps, arguing or getting frustrated. It is not that bewildering, as long as you know how.

 

This is pretty dry reading, but hey, not even IKEA have come up with a way of making step by step instructions funky!

So let’s get started!


READING THE SIGNS

Metro Stations are identified by a big yellow M or more commonly, a white on red METRO sign or the beautiful, Hector Guimard designed art nouveau entrances with green on yellow METROPOLITAN.

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Exit signs are identified by the white on blue sign:   ‘SORTIE’

There are 16 numbered and colour coded lines.

When you are searching for your platform, follow the signs by the colour of the line,  the line number and the line destination.  I will explain in more detail further down.

I am going to take you through it, so you can catch the metro and look like a local.

OPENING TIMES

The first train leaves its terminus at 5.30am and the last train arrives at its destination around 1am. Weekdays 5.30am-12.30am and 1.30am on weekends.

ABOUT TICKETS 

Metro tickets can also be used on the buses, tramways and the Funiculaire (automatic light-rail) up to Montmartre.

A single ticket is valid for 1½ hours, within the metro system and on buses but if unvalidated, will last indefinitely.

CARNET

A ‘CARNET’ (car-nay) is 10 single tickets or in French, billets (bee-ay) and the easiest and flexible tickets to buy. You won’t have to mess around buying tickets each time you use the train or bus and wasting valuable time and you are not restricted to particular days of the week or month limits. It is also cheaper buying a carnet than a single ticket each time.

  • A Single Ticket costs €1.80.  A carnet of 10 single tickets costs €14.10. Therefore a saving of 3.90 euros.

NAVIGO DECOUVERTE

This Smart Card enables limitless travel with its weekly re-charge from Monday – Sunday or its monthly from the first of the month to the end of the month but it is not always convenient if you arrive mid-week or mid-month. You will have to do the math.

There is a once off fee of 5.00 euros. You will need to bring a slightly smaller than passport sized photograph of yourself. If you are a regular visitor to Paris or intend to visit again, the smart card can be re-charged and used again for a number of years.

  • Offering zones 1- 5 for either weekly travel, beginning from Monday to Sunday or monthly travel, starting with the 1st of the month to the end of the month.

  • Zones 1-5 for a week pass €21.25 and for Zones 1-5 for a monthly pass €70.00.

  • You are required to buy these from a counter and present a 30 x 25mm photograph of yourself to attach to the card. A once off cost of €5.00 for the card and can then be topped up, going forward.

MOBILIS ONE DAY CARD:

Unlimited travel for one day:

  • Zone 1-5  7.00 euros.

  • Zone 1- 5 – 16.60 euros includes Versailles, Disney and Fontainebleau but please do the math.

  • Unlimited trips for the one day it is used. Wider zones can be purchased but not necessary if you are staying within the Paris perimeter.

The carnet is the most flexible and inexpensive option in my opinion.  Some days you may not use public transport at all and spend your time walking. Paris is only 10 kms wide and the best way to see it is on foot.

For an excellent and comprehensive guide to the various ticket options and prices available, visit this site which will open in a new browser window: http://parisbytrain.com/paris-metro/

 

PURCHASING TICKETS

Single, a Carnet of tickets and re-charging Navigo Decouverte passes can be obtained at a green coloured machine in the underground or at the ticket counter, however they are not always manned and not all attendants speak English.

You can use notes, coins or debit/credit cards, depending on the machine and providing you have a chip style card.  It is often wise to ensure you have enough coins. Some machines are dedicated for re-charging Navigo cards.

Click on the images to enlarge.

The newer machines have several languages but not all.

Some machines have touch screen but most have a large silver sausage shaped scroll device below the screen.  Glide your fingers on this and you will notice it scroll up and down the screen.

Click on the image to enlarge.

Either side of the scroll device are yes (green) and no (red) buttons.

BUYING SINGLE OR A CARNET OF TICKETS

When you approach the ticket machine, you will see on the screen:

Acheter des tickets, coupons  –  (buy tickets)

Tournez le rouleau, puis appuyez sur valider  –  (turn the rolling device, then validate your selection)

Recharger un passe Navigo  –  (this is if you have a Navigo Decouverte for recharging)

STEP BY STEP INSTRUCTIONS

Using the silver scroll device

Scroll up to  : Acheter des tickets, coupons  (buy tickets)

Select: by pressing the green button

Next a series of ticket selections will come up

Scroll to: Carnet 10 tickets Metro, Bus, Tramway 2e class, Plein Tariff

Select: by pressing the green button

The next screen will ask you how many ‘carnets’ you want.  1 or 2. 1 will buy you 10 single tickets and 2 will buy you 20 single tickets.

Scroll: and select what you require

Select: by pressing the green button

The next screen : Voulez-vous un recu?  (This is asking if you want a receipt)

Scroll: Non or Oui – no or yes

Select: by pressing the green button

Next it will tell you how much you need to put in the machine and you will see money and card symbols come up.

Put your card or money into the slots provided

The image above shows where you insert notes.   Note the euro symbol, the sign says, to put the notes in slowly.

Click to enlarge image.

Image above shows the coin slot and credit card slot (carte bancaire) and what denominations it takes.

Click to enlarge image.

Your tickets will be dispensed in the tray below.  If you have a problem, there is a red button with a speaker, where you can ask for help.

ENTERING THE METRO SYSTEM

Once you have your ticket, proceed to the turnstiles.

Slip the ticket in the slot, move towards the turnstile, wait for the ticket to pop out at the top, retrieve it, move through the turnstile and hang on to your ticket and don’t discard it until you have left the system. There are often inspectors checking tickets.

If a red light appears, the card is past its use by time, or you have put an old card in or something is wrong.  If you know it is a new card, go to the counter.

FINDING YOUR PLATFORM

Look for and follow the signs for your line colour,  line number and line destination.

The line colour helps, but the line number and destination of your line will ensure you get the correct train.

The destination of the line is important to remember, otherwise you might get on the right line but in the wrong direction.

The image above is the type of signage you will see, to lead you in the direction of the appropriate platform.

The left arrow: pink line, line 7, in the direction of Ivry*Villejuif.

The right arrow: purple line, line 4 in directions of both Porte de Clignancourt & Porte de Orléans.  This indicates you head this way for both destinations in either direction. As you move through the corridors,  you will see separate signs indicating, one direction or the other.

The above image also displays,  the way to orange line, 5 in the direction of Place d’Italie.

Before descending to your platform, you will find a sign indicating each stop on this line.  Here you can double check, to see if your stop is listed here before proceeding to the platform.

This is the type of signage you will see before descending to your platform, indicating : Direction, La Courneuve, Line number 7,  Line colour Pink and the stations it will stop at.

The circles indicate interchanges for connecting lines.

This is always a good point to stop and note, if your stop is listed here, otherwise you are heading in the incorrect line direction.

When you reach your platform, there will be a sign indicating how long the next train will be, noting the destination of the train line.

DOOR HANDLES

There are three types of trains.  Therefore, three types of door opening mechanisms.

When the train comes to a halt you will hear an air release, this is a signal that the doors can be opened.

The newer trains have automatic opening and closing doors.

The second type has a green button, once you hear the air release, press the button and the doors will fly open.

The third has a handle, which you pull up, after the sound of the release and the doors will fling open.

When you here a buzzer go off, the doors are about to close, so jump in quick!

CHANGING TRAINS

Upon disembarking, look for signs indicating your next destination line and which direction you move down the platform. This can be either up or down the platform.  Repeat the process.  Looking for Line Colour, Line Number and the Destination of the line.

EXITING THE PLATFORM

Most stations have a number of exits surfacing onto the surrounding streets or directly into department stores.  Some exits will allow you to arrive at odd or even numbered sides of the street, some will bring you out onto different street corners.

It is useful to know which street or intersection you would like to arrive at.  This can save time, unnecessarily crossing busy intersections and gives you an opportunity to gain your bearings.

When you alight the train, take your time to observe the multiple exit signs.

Depending on your exit, may depend on which direction you move down the platform. They don’t always necessarily head in the same direction off the platform.

When you find the exit of your choice, note if it also has a number.  As you move through the corridors, you may be required to follow numbers, instead of street names.

If the station has only one exit or you don’t care where you land, simply follow the SORTIE signs.

TO EXIT THE STATION

After following the SORTIE, exit signs.  Finally you will reach stainless steel doors, there are two types; automatic and manual. You either push the doors open or as you stand on the pad, the doors will automatically open. In the larger and newly renovated stations there will be turnstiles where you can simply walk through. Follow the crowds.

MAPS ON EXIT

Before leaving the station, look out for the very useful street maps.  These will not only display the surrounding area, landmarks and where various exits will place you but will also show you in which direction the stairs land you above ground by the way of arrows on the stairs.

This can be very useful, to aid you in which direction you want to move up or down the street and help you gain your bearings.

TRAIN AND PLATFORM ETIQUETTE

Upon entering the train, near the doors, you will find pull down seats.  Anyone can sit on these, however during peak hours, you are obliged to stand up and make room near the doorway.  You may find yourself, up and down to allow people with shopping or suitcases, who need to get off, before the doors close. In the case of the elderly or pregnant, you are obliged to offer these seats.

During peak hours, when the trains are packed, a simple ‘excusez-moi’ (x-queue-zay-mwa) will indicate to fellow commuters that you need to disembark or move down the carriage.

Parisians avoid eye contact on trains and Parisians don’t talk loudly on trains, in fact, anywhere for that matter.

Unless, perhaps you are on the last metro, late at night, when maybe they have had a few glasses of French wine, it can change.

Be mindful, that not everyone using the metro is on holidays and Parisians are rushing to get to or from work.  If you need to check a map or signs, stand to the side to allow them to pass. Nothing is more annoying to local commuters than tourists pouring over maps in the middle of the busy corridors and clogging up the system.

MAPS

(the paper variety)

Although there are maps all around the metro stations and above each door on the trains, it is useful to carry a small pocket sized metro map in your pocket.  These can be obtained, for free from the ticket counters.  Ask for a plan de metro  sil vous plait. (see-voo-play). 

Two sizes are available, large and small (grande and petite).

MAPS

(the digital variety)

Planning your metro journey is a good idea.  If you have data for your smart phone, there are some great applications you can download but some (see below) can be used without data.

CITYMAPPER

Recently Citymapper  (yellow link) has become my new favourite tool, working out bus and metro lines for me but you do need to have data – you can find more about them on the yellow link.

METRO PARIS SUBWAY

I have been using the  Metro Paris Subway by Presselite (yellow link) app for years and never use a paper metro map now and it is possible to use it without data!

If you have data it will tell you where the nearest Metro stop is however if you are happy to find the station yourself and simply use it for the route planner, for .99 cents, it will be the best dollar you spend!

OFFICIAL RAPT INTERACTIVE METRO MAP

If you have internet access where you are staying, the official RAPT interactive Metro Map can be a good tool.  I found it invaluable before I discovered Metro Paris Subway. If you know where you want to go, before heading out for the day, this will plan the quickest route, tell you train changes required and how long the journey will take.

TIP: When the site has worked out my route, I take a photo, with my iphone, of my computer screen.  This way, there is no need to commit everything to memory and you have all the details on your phone.

Below are the instructions on how to use it with a link to the official website in English, opening in a separate browser.  If you need to access it again later, you will find it in the drop down box under Practical Information on my site.

RATP INTERACTIVE METRO MAP INSTRUCTIONS

Click here to take you to the official site in English, it will open in a separate browser.

  1. Click on the drop box, at the top left marked Find On Map 

  2. Type in the Metro Station where you will begin your journey.

  3. Select the station from the suggestions that will drop down

  4. A green circle will highlight the station, Click on the station

  5. A box will come up with a red and green flag, click on the green flag, this will mark your starting point

  6. Go back to the Find On Map drop down and type in your destination, select from the suggestions in the drop down box  

  7. A green circle will highlight the station. Click on the station.

  8. A box will come up with a red and green flag, click on the red flag, this will mark your destination point.

The site will now work out your route.

  1. The bottom left of the page, is a tab called Route, it will shimmer

  2. Click on Route

It will tell you the best station to leave from, the best destination name, the path you need to take, where to change and how many minutes the journey will be.

It will look like this. The above image is showing how to get from Chatelet to Alesia. Although I entered my start point Hotel de Ville, it recommends it is best to leave from Chatelet, as it is a direct route and I won’t need to change trains.

I need to take the Purple Line, Line Number 4, in the direction of Porte d’Orleans and it will take 14 minutes.

The site offers other features and functions and includes the bus system.

IN CONCLUSION

Some metro stops are worth visiting, simply to admire the decoration.  Arts & Metiers, with its copper lined walls and little portals, is a homage to Jules Vernes science fiction novels.

You can find more interesting metros under Paris Adèle’s Secrets.

The main line, colour yellow, line # 1, is fully automated and driverless, it can be fun to sit up the front and watch the metro stations as you approach them and pass other driverless trains.

You may encounter buskers, some good and some not so good. They often will tell you their story, of how life has led them to this.  Some sing, some play guitar, accordion, some both, it is up to you if you want to contribute to their cause.

You may also encounter some fabulous 15 piece bands, in the connecting tunnels of the metro, where they pull big crowds and sell their CD’s.

Many homeless people sleep in the metro stations.  They are not a danger to you, the stations provide a warm, safe place for them to sleep and instead of letting them die on the cold winter streets, the attendants turn a blind eye to them bedding down for the night.

Crime is not rampant in Paris.  However crowded trains can attract opportunistic pick-pockets. Keep your belongings tucked away in a safe place and not in back trouser pockets, open bags or easy to get at backpacks, where nimble fingers can relieve you or your belongings. Watch out for young children in particular. The police have recently caught an offender, who paid a large ring of child thieves, to steal for him.

Please feel free to print this document.  However be warned it is long!  Although the door instructions are of use, when reading, you probably don’t need to print this and just print what you find relevant.

If you feel I need to add more information please let me know, so I can help others.  If you used my instructions and found it useful, please let me know that too – it is nice to know I have helped fellow travellers.

Whatever you encounter during your metro journeys, whether you get lost or not, admire decorative stations and entrances, or come across lively buskers, I hope you enjoy your travels.

You may also find this useful:

  • How to Use the Paris Metro
    How to Use the Paris Metro
    Learn how to use the Paris Metro and look like a local. Detailed tips on how to purchase tickets and navigate the underground.
  • Using Your Mobile Phone in Paris
    Using Your Mobile Phone in Paris
    Finally by trial and error, I have discovered the best product that suits my needs and hopefully, you too will find this information useful.
  • Unlimited Data in Paris
    Unlimited Data in Paris
    Paris without data is no fun, if your phone is locked or not, this is the solution to stay connected in Paris complete with free delivery.
  • Scams & Annoyances in Paris
    Scams & Annoyances in Paris
    With a few tips and tricks under your belt, hopefully you won't fall prey to the opportunistic scams that take place in Paris.
  • How to Find Your Way Around Paris
    How to Find Your Way Around Paris
    With a Paper Map. Learn about Arrondissements with this handy pocket sized map book. I will take you step by step how to use it.
  • Free Wi-Fi In Paris
    Free Wi-Fi In Paris
    There are more than 250 free wi-fi hot spots in Paris supplied by the city. These include parks, libraries and town halls, not always convenient but possible.

If you have found this information useful, please thank me by following me on facebook where I post daily photos, updates and anecdotes.

Merci and happy travels!

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11 Responses to How to Use The Paris Metro

  • Stephen Day

    Hi, I found your article extremely helpful however I have a couple of queries.  You say a single ticket has to be used within 1.5 hours.  You also say you recommend buying a carnet which is 10 single tickets presumably they do not have to be used within 1.5 hours, BUT is there a time limit when they do have to be used by.

    I have worked out that Paris City is Zone 1 and presumably travel within zone 1 is a fixed price which is fine .  BUT what do I do if i want to travel from La Defense to Gare de Lyon (from Zone 2 to Zone 1) I have not found a way of selecting Zones Also if I travel from La Defense to Charles De Gaule airport OR Charles De Gaule airport to Gare de Lyon

    Or if I wanted to travel from zone 2 to zone 4 The ticket machines do not appear to allow you to pick zones and I find it a bit confusing to say the least.  Fortunately French people are very helpful

    • parisadele

      Hi Stephen
      I hope this message doesn’t come too late for you because it sounds like you are already in Paris. I will address your questions one at a time:
      *Metro tickets timing – the ‘metro’ tickets only start to expire once you validated them. By this I mean when you enter the station, you need to put your metro ticket in the turnstile to get in and then retrieve it. That sole ticket is now validated. The 1.5 hours mostly relates to when interchanging buses and trams with a metro ticket in a single direction.
      *Your un-validated tickets will last forever. If you don’t use them all and take them back to the UK until next year (providing they haven’t come into contact with a magnetic source) you can still use them.
      *Zones – as long as you use the metro system, as opposed to the RER trains, you can use your single metro ticket anywhere within the metro system, irrelevant of zones. From or to La Defense to Gare de Lyon, as long as you use the yellow line, line 1 (being the metro) you can use one single metro ticket and this is a direct route, taking approximately 25 minutes. However, if you use the RER you will need to buy a separate ticket, which will be more expensive.
      *Charles de Gaulle Airport – you will need to buy an RER ticket to get into and out of Paris.You will travel from Charles de Gaulle on the RER B, requiring a separate ticket and then change at Châtelet les Halles to line 1 or 14 metro system to continue on to Gare de Lyon.
      *Selecting Zones – as long as you stick to the metro system (and not the RER train service) you can use your metro ticket into all zones. If you want to travel outside the metro system, then you need to select the actual station on the machine.

  • Wilberry

    Thanks so much for the very informative article, it is appreciated.

    • parisadele

      Hi Wilberry
      thank you so much for your kind comment, it is so nice to hear feedback and know that I have offered some help.

      kind regards
      Paris Adèle

  • laina mcnamee

    Excellent, extremely helpful.  About putting money in the ticket machine – If you buy a Carnet, do you have to put the exact amount in, notes and coins or is there a ‘change’ slot?

    Many thanks.

    • parisadele

      Hi Iaina
      thanks for your kind feedback, in answer to your question, yes you will receive change if you don’t have the exact money. You can use notes and coins and a credit card if it has a chip.  Hope that helps and thanks for visiting my website. best regards

  • Jodie

    Hi
    Just wanted to let you know that Navigo passes are available to everyone not just Paris residents. Thanks

    • parisadele

      thanks so much Jodie for prompting me to update this section of my site, I really appreciate you taking the time to make a comment. kind regards.

  • Ingrid

    Thank you for this! It is very informative!!! We will be going to Paris for the first time in May and this is very helpful in researching/mapping routes! Thank you again!

    • parisadele

      Hello Ingrid
      apologies for the late response to your lovely comment. Thank you so much and I hope that my site has been helpful for you and that you have a wonderful time in Paris in May. Please feel free to ask any questions which I will do my best to answer.
      kind regards
      Adèle

    • parisadele

      Ingrid thank you so much for taking the time to leave a comment, it is much appreciated, I am glad that I could be of help. Have a wonderful time in Paris.

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